Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
Call us for free: 0800 144 8 444 (England) or 08000 241 220 (Wales)
Visit us: Face to face appointments available. Publically Accessible computers available in Kendal on Monday, Tuesday, Wednesday and in Ulverston on Monday and Thursday.
Phone advice available every day through the national helpline (0800 144 8 444)
For online advice visit: citizensadvice.org.uk/helptoclaim
If you’re a local organisation working with people who need to help applying Universal Credit get in touch with [email protected] for more information on how you can signpost or refer people to our service.