To access our current Service please call us on 03444 111 444 or 015394 46464 

We will offer telephone appointments for in depth advice and ongoing casework. We may ask you to email, post or drop paperwork in to our office and we will make every effort to deliver the service you need.

Alternatively e-mail us by using our contact form

To minimise the coronavirus-related health risks to our workers and clients South Lakes Citizens advice is not providing a face to face service at this time.

This situation is under constant review and any updates will be posted here.


New emergency support line launched for vulnerable people needing urgent help

The Emergency telephone support line is 0800 783 1966.  Freephone number

The telephone ‘call’ centre will operate Monday to Friday 9.00am to 5pm and 10am to 2pm at weekends. The service will also accepts referrals from members of the public who may be concerned about people in their community.

Or you can email your request for help to [email protected].

Further details about this support service can be found online at

Also available is a directory of local community support services showing what is available in your area. Follow the link below for further information.

Directory of Community Support for South Lakeland.

Turn2us are offering small grants to help those in need to get through these tumultuous times.

Details can be found online at…

Applications are closed as of 15 April 2020 but we are advised that they may re-open so keep checking the page..


We all have ups and downs in life. But as a parent, you can help your child feel ready to cope with life’s challenges when they arise.

Details of how you can help your childs health and wellbeing during this exceptional period can be found online at…

Action for Children – Build Sound Minds


Support Cumbria is a central website where anyone interested in volunteering during Covid-19 can register their interest. Please register your interest here:



We have offices in Kendal, Ulverston and Windermere

We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and any other problems.

We can help, please get in touch.

For new enquiries or for telephone advice please ring 03444 111 444.

For debt and on-going enquiries, telephone 015394 46464.

Click on the Kendal or Ulverston or Windermere pages to get details of our opening hours and locations.