Welcome to South Lakes Citizens Advice

You can contact us by email: [email protected] or complete a Contact Submission Form from our Website on our Contact us page….



To access our current Service please call us on 0808 2787 984 or 015394 46464.

Our doors are open for general enquiries –

Our ‘Drop in’ sessions are on in our Kendal office only:

Tuesdays and Thursdays – 10.00am – 2.00pm


Booked Telephone and Face to Face appointments:

Monday to Thursday – 10.00am to 4.00pm

Our Kendal Offices are now at:
1 Wainwright’s Yard,
LA9 4DP.

We offer telephone appointments for in depth advice and ongoing casework. We may ask you to email, post or drop paperwork in to our office and we will make every effort to deliver the service you need.

Alternatively e-mail us by using our contact form


Find your nearest “Warm Spot”

There are now Warm Spot venues all the way from Barrow to Alston operating from village halls, community centres, churches, libraries, pubs, and sports centres, some open every day and some just a few hours a week. Everyone is welcome and you will not need to give any explanation of why you are there.

To find the Warm Spot nearest you, visit our new webpage – westmorlandandfurness.gov.uk/warmspots. The site provides an easy way to find out which Warm Spots are open and what they offer.

As a minimum, a Warm Spot will offer a warm space, a warm welcome, someone on hand to talk to if you wish, and, in most cases, a hot drink (free or at cost). But many are offering a much wider range of facilities, activities, and support.


Cumbria’s Holiday Activity and Food Programme – South Lakeland.

You can find out more information about the programme here:

 Cumbria’s Holiday Activity and Food Programme 



Do you want to know more?


The Citizens Advice YouTube channel has a range of short films to illustrate the impact we have on people’s lives.  This 5 minute film gives examples of client experiences.



Move for Health

Move for Health is a physical activity programme aimed at increasing mobility and activity levels for those with a long term health condition.

Sessions will take place on:

Wednesday 10:30am-11:30am – First Place Fitness, Kendal

Friday 9:45am -10:45am – First Place Fitness, Kendal

Sessions have been funded through the Morecambe Bay CCG Population Health fund and supported by Active Cumbria and the South Lakeland Health and Wellbeing Partnership. Individuals will be supported to increase their activity by moving at their own pace. Sessions are suitable for those either new or wishing to return to activity and each programme runs for 12 weeks.

Individuals can be referred into the programme or book their place directly by contacting e:[email protected] or t:07717 320573.

Registrations can also be made by visiting www.activecumbria.org/behealthybeactive/move-health-south-lakeland






We have a new Media page which will present client interviews and feedback sessions.

It’s a work in progress but please feel free to head to the page and listen to our first interview.

You can hear it here!




We have offices in Kendal and Ulverston 

We provide free, independent, impartial and confidential advice on a wide range of areas including debt, benefits, employment, housing, relationships, consumer issues and any other problems.

We can help, please get in touch.

For new enquiries or for telephone advice please ring 0808 2787 984.

For debt and on-going enquiries, telephone 015394 46464.

Click on the Kendal or Ulverston  pages to get details of our opening hours and locations.