I ordered a watch online with personalised engraving for my partner’s upcoming 40th birthday. The company has since gone out of business. I keep phoning and emailing them but can’t get through to... View Article
As the weather has turned colder, I’ve noticed black mould and damp in our flat. Our letting agency said they would speak to our landlord, but nothing has happened. I’m really worried about... View Article
The cost of things just keeps going up. I’ve made cutbacks and, at the moment, I’m just about managing but I’m really worried about how I’ll cope as it starts getting colder. What... View Article
My oldest child has started school and, with uniforms and PE kits, the costs are mounting. The school we got into isn’t within walking distance so I now need to budget for bus... View Article
We booked a holiday abroad some time ago, but after hearing about all the problems at airports, I’m really worried. What do we do if our flight is cancelled or delayed? The Citizens... View Article
I’ve got lots of problems with my house that I’ve been putting off fixing – a faulty boiler, a window that won’t shut properly, broken light fittings, etc. I want to sort it... View Article
I recently applied for a job at a local pub which offered National Minimum Wage. The manager asked me how old I was. After telling her I was 25 she told me it... View Article
I am a single parent, with two young children. I am already struggling to stay on top of my household bills, my weekly food shop is getting much more expensive and now my... View Article
I’m a bit anxious about going out into shops at the moment so I want to do more shopping online, but I have heard that there are a lot of delivery problems. What... View Article
It feels like everything is getting more and more expensive and with Christmas coming up, I’m really worried about how I’ll manage. My partner and I would love to treat our kids but... View Article
I’m moving into a shared house with friends for the first time. Although I’m excited, I’m also a bit nervous as I’ve never rented from a private landlord before. What should I look... View Article
I’m a single parent and lost my job during the pandemic. My local Citizens Advice helped me apply for Universal Credit which has been really helpful to cover some of the income I’ve... View Article
The Money and Pensions Service has launched a new online programme inspired by the popular step-by-step training app, Couch to 5K to help people build back their financial fitness during the pandemic. Users can... View Article
My Universal Credit is going to be cut by £20 a week. I struggle to get by as it is and I’m really worried that I’ll get into serious debt. I’m already behind... View Article
I’ve got tickets for an event I’m really looking forward to, but I’m worried it might not go ahead if government rules don’t change in time, or there is another local outbreak of... View Article
I’ve been living in my privately rented flat for years. I generally have a good relationship with my landlord but I just can’t get them to carry out various repairs that have built... View Article
I’ve been saving up to have my kitchen redone, but I’m a bit worried about it. Last time I had any work done on the house, it took more than double the time... View Article
My energy bill really shot up last month. I don’t feel like I’ve been using any more heating or electricity than usual, so I’m worried I’m being overcharged. I’ve tried to contact my... View Article
We’ve had a lot of issues receiving our post recently and haven’t seen our usual postie around in a little while. I know that a couple of Christmas cards I sent in December... View Article
I’m really worried about my elderly relatives being targeted by coronavirus scams – are there any warning signs that I can tell them to look out for? What should they do if they... View Article
I’ve fallen behind on my bills and the debts are building up. Where do I start? You’ve already taken a great first step by asking for help, and it’s important to know you... View Article
Advice for Shopping Online. I’m considering shopping online, because there seem to be a lot of bargains, but I’m a bit concerned about buying goods without seeing them first. What happens if... View Article
I’d like some advice on keeping my energy bills down please. I work in admin for a big corporation. We are working from home with no idea when we’ll be back in the... View Article
