News and Advice

Covid-19 Scams

I’m really worried about my elderly relatives being targeted by coronavirus scams – are there any warning signs that I can tell them to look out for? What should they do if they... View Article

Falling behind with your Bills?

I’ve fallen behind on my bills and the debts are building up. Where do I start? You’ve already taken a great first step by asking for help, and it’s important to know you... View Article

Redundancy Advice

I’ve worked at the same company for many years but I’ve been told I’m being made redundant. What redundancy pay am I entitled to? If you’re being made redundant, there are two types... View Article

BT low cost IT access package

The telecoms giant said its low-cost Basic package is part of its ‘universal service commitment’ and has been created in conjunction with the Department for Work and Pensions Millions of people in receipt... View Article

Advice on avoiding Scammers

I do a lot to help my elderly mum, like picking up shopping, sorting out her finances, making important calls and organising her post. But with lockdown in place I haven’t been able... View Article

Advice on business energy debts

I run a small business. It’s been a very difficult six months for us – we lost a contract with one of our major clients and I just haven’t been able to replace... View Article

Support Cumbria!

Support Cumbria is a central website where anyone interested in volunteering during Covid-19 can register their interest.   Please register your interest here:

Publicity article

I bought a present for a special anniversary from an online store. I paid extra for next day delivery but it hasn’t arrived. The online store has said my parcel is with the... View Article

Advice on Smart Meters

My gas and electricity deal has come to an end and the energy company has offered me a new contract. However, they’re insisting I get a smart meter fitted. I’ve heard these don’t... View Article